Business and Supply Chain

GSK Undergraduate Industrial Placement Job Title: Business & Supply Chain


Reference Number: 3011e


Salary: Competitive


Degree Requirements: Must be on track for a 2.1 (or above) in any undergraduate degree


You will have completed a minimum of 2 years of your undergraduate degree, but will not have graduated at the start of your placement. You will be expected to provide evidence from your university to show you will be an undergraduate student for the duration of the placement year.


Locations: Barnard Castle, GSK House (Brentford), Worthing (penicillin site)


Duration: 1 year (approximately)


Detailed Description of the role:


Supply chain management is all about ensuring we can supply our life-saving and life-enhancing products to people around the globe. Making sure that the right products arrive at the right time in the right place is no easy task! 


We offer a wide variety of supply chain placements, from forecasting demand, production planning, raw materials management, to warehousing and supply chain logistics.  Wherever you are based, you’ll be getting stuck in and playing a key part in ensuring our products reach our patients and consumers in an efficient and timely manner.


During your placement you could be involved in a range of activities, such as:

  • Project management – leading and delivering improvement projects
  • Working with suppliers, customers and colleagues from around the world
  •  Data analysis and reporting
  • Distribution chains for complex products that require changing temperature for sensitive goods
  • Demand review (including gathering and understanding market intelligence on forecasts and supply chain complexities)
  • Inventory management
  • Building strong relationships with key third party suppliers
  • Working with suppliers, customers and colleagues from around the world.
  • Support NPI / capital projects as customer rep, including design development, factory acceptance testing, installation, validation, commissioning and associated documentation.
  • Support Compliance with QMS / Group Quality Policies (G.Q.P.’s), EHS policies and Site Procedures.
  • Ensure the area is continually in an audit ready state and fully compliant with Quality and Health and Safety Standards, support the area during audits.
  • Update Safety and Quality system / Database.
  • Complete actions arising from Audits, local improvement initiatives, project plans.
  • Liaise with Contractors on matters concerning work / projects.
  • Raise and Manage Engineering Change Control (ECC’s), Method Statements and staff briefing notes.
  • Attend Quality/EHS meetings and present data / updates to area.Support the effective use of the Operational Support budget.
  • Support OE activities
  • Purchase Warehouse Consumables (uniform, stationery, equipment etc)
  • Maintenance of Davis Derby Truck Safety System
  • Maintenance of Inventory database


Whichever role you go into you will be applying the skills you already have and developing new skills such as; team working, negotiation, problem solving and project management.


We are looking for well-organised, analytical, proactive, customer-driven students who are passionate about our products and improving efficiencies in our supply chains.


Details of the role at each site:


Barnard Castle 

·       Role 1 – Warehouse Supply Chain: The IP would be in a process support role with focus on warehouse support activities:

o   To provide the support required to ensure the area is Audit Ready and fully compliant with Safety and Quality standards at all times.

o   Monitor and feedback all Health and Safety, Quality and compliance systems within the area.

o   Support local OE activity.

o   Support major projects and NPI activity and lead minor projects.

o   Support NPI / capital projects as customer rep, including design development, factory acceptance testing, installation, validation, commissioning and associated documentation.

o   Support Compliance with QMS / Group Quality Policies (G.Q.P.’s), EHS policies and Site Procedures.

o   Ensure the area is continually in an audit ready state and fully compliant with Quality and Health and Safety Standards, support the area during audits.

o   Update Safety and Quality system / Database.

o   Complete actions arising from Audits, local improvement initiatives, project plans.

o   Liaise with Contractors on matters concerning work / projects.

o   Raise and Manage Engineering Change Control (ECC’s), Method Statements and staff briefing notes.

o   Attend Quality/EHS meetings and present data / updates to area.

o   Support the effective use of the Operational Support budget.

o   Support OE activities

o   Purchase Warehouse Consumables (uniform, stationery, equipment etc)

o   Maintenance of Davis Derby Truck Safety System

o   Maintenance of Inventory database

  • Logistics role - An opportunity exists for a candidate with a strong business background to work within the Logistics functions that support the End to End Supply Chain for pharmaceutical products. The successful candidate will integrate into the Logistics team and be expected to deliver on business or compliance improvement projects. In addition to this the opportunities will arise to support day to day operations working in a safe and compliant manner. Exposure to this high volume and fast paced environment will build a great understanding of the E2E supply chain.


GSK House –

  • ​Role 1 – Third Party Sales (TPS): TPS group is responsible with contract manufacturing for all GSK customers (ie. Novartis, Aspen, Janssen etc). The role interfaces internally with External Supply team, GSK manufacturing sites and also externally with GSK customers. The main purpose of the role is to meet contractual obligations and service levels for the assigned portfolio, for those part of the business where there are technical (supply chains) transfers on-going (GSK- in or GSK - out) – support the cutover plans and monitor adherence to plans; to support the TPS teams for matrix activities (including demand management, logistical aspects, master data), knowledge retention within the team and capability build. Identify areas for improvement and manage implementation. Participate in wider External Supply sponsored activities.
  • Role 2 – Active Pharmaceutical Ingredient (API) Supply: This role sits between the customer “GSK” and the “supplier” so the individual will develop their business acumen (learning how to negotiate; build business cases etc; and when to make concessions), matrix leadership (organising cross functional teams across the GSK business and the supplier), and ‘cut through’ skills (learning when to drive for results and take charge of situations).

o   Act as the principal point of contact for the day to day business relationship for the assigned Contract Manufacturing Organisation (CMO)

o   Appropriately identify risks and mitigating actions as well as Continuous Improvement activity to support reliable quality and supply at appropriate cost. 

o   Accountable for quickly resolving any issues at CMO’s which impact supply to GSK which have not been resolved by the relevant functional team

o   To avoid significant patient/revenue impact you will ensure issues are managed at the appropriate level both within the CMO and in GSK, requiring speed of decision making and excellent influencing skills.

o   Work with PQTS+ team to deliver objectives for each CMO relationship including delivery and improvement targets

  • ​Role 3 – Risk & Compliance

o   Support & take part in various Leadership & Network meetings and act as the Risk Co-ordinator for External Supply & Business Development.

o   Support the Organisation on various system queries, additions and usage.

o   Support, take part in and lead the Internal Change Network (ICF) to sure that Systems and Processes are maintained and the process owners associated with the ICF are kept updated.

o   To think of creative ways to make things easier for External Supply & Business Development from a compliance and Risk perspective

o   Ensure that the inputs to the meeting are completed early to allow circulation of pre-read

o   Support and learn other Compliance activities such as Management Monitoring (Scheduled for October)

o   Responsible for maintenance of the Contract Manufacturing Organisation (CMO) Oversight Dash board, ensuring Records Retention ethos is alive and to think of creative ways to keep the systems/processes up to date

o   Be a support to other projects that come into the Risk and Compliance space and the data analytics space & be part of Project Connect, where Bulletin summaries are done and to present at All Hands meetings within External Supply

o   Co-ordinator within the CORE team to ensure meeting rooms, facilitation are done and booked. To lead in this space to organise the team

  • Role 4 – External Supply (ES) Projects Role: The ES projects team consists of 5 UK based and 1 Mexican based project managers who manage a portfolio of large/strategic projects across the External Supply team. Activities including assisting with the development of business cases and financial estimates, developing and tracking project plans to implementation, and managing stakeholder engagement throughout the project. The annual project spend managed by the team is between £5M – £10M per year.

o   Develop detailed project plans within MicroSoft Project ensuring all tasks can be tracked against target dates and an individual is held accountable.

o   Coordinate across multiple resources both internal and external to GSK to ensure on time delivery of the project plan.

o   Manage and mitigate risks and issues that develop throughout the project Lifecyle, finding innovative ways to prevent similar problems arising for other projects.

o   Manage, track and report finances and status of projects, raising escalations where necessary.

o   Identify and implement improvement opportunities to ways or working, be it finance, risk tracking, reporting of project status, etc.

o   Support project managers in the execution of medium to large projects where necessary.

  •  Development opportunities include:

o   Obtaining a detailed understanding of how to develop and execute a variety of projects in a corporate environment

o   Links to other specialities to support project delivery, giving a broad understanding of various functions including finance, technical, quality, supply and procurement.

o   Develop a broad understanding of the challenges associated with the supply and transfer of products in a pharmaceutical environment.

o   Build a strong understanding of how projects mature from ideation, execution, and closure.

o   Opportunity to obtain project management qualifications.

  • Role 5 – Placement Student CORE Analyst: The Analyst role would involve supporting the CORE Analyst and Business Process/Systems Managers within External Supply & Business Development (ESBD). This role will require cross functional interaction with different business functions, providing an opportunity to develop interpersonal and teamworking skills.

o   Help prepare weekly/monthly reporting (data updates) for use in Tiered Performance management meetings

o   Provide support in ad hoc reporting - supporting members of the team to collate and analyse data to help problem solve and provide insights to enable more informed business decision making. This means learning new systems to gather the data and engaging with other members of ESBD to understand what the data means.

o   Systems administration – learn more about the key business systems and involvement of maintenance and configuration of systems owned by ESBD.

o   Opportunity to be involved in development and implementation of new processes in ESBD and initiatives as part of continuous improvement in the business

  • Role 6 – Global Procurement Role

o   Acting as a Category Manager in the Strategy & Procurement team accountable for delivering a project from New Source Request to Sourcing Approval, working within a PQTS+ model (Procurement, Quality, Technical & Supply + other relevant business functions) and utilising ISP (procurement) process to gain Sourcing Approval at the ES&BD governance forum Sourcing Board. 

o   Implementation of an approved Sourcing Project through the External Network Change (ENC) team to develop the identified project management skill required for Procurement professionals. Opportunity to learn and practice PRINCE2 accredited skills - project plans, business case development, project funding and capital finance processes 

o   Responsible for operational activities and relationship management of a Contract Manufacturing Organisation (CMO). Developing financial acumen, knowledge of Profit &Loss accounts and following the PSC (Pharma Supply Chain) annual financial planning cycle.  Responsibility for risk and compliance activities associated with CMO management.

o   Projects will include Make vs Buy manufacturing strategy assessment, supporting Network Change activities and P&L impacting savings delivery both in year and outer years.  

  • ​​​​Role 7 – Global Procurement Role

o   Engaging with SMEs (Subject Matter Experts) across the R&D and Pharma Supply Chain (PSC) organisations and facilitating the cross functional teams in assessment and selection of the right partner to work with.  Working with the PSC Franchises to support make vs. buy assessments, localisation activities, or other assessments for product transfer between internal/external sites that require a strategic review of the external network. This includes leading a cross functional team across Technical, Quality, and Supply in identifying the right partners for specific products, based on criteria such as CMO capability, equipment, and location. A strong technical background and understanding of manufacturing flow and site processes will be a benefit to any placement student taking on such activities.

o   Acting as a Category Manager in the S&P team, be accountable for delivering projects from New Source Request to Sourcing Approval, working within a cross functional supply chain model and utilising key Procurement tools to deliver strategies for execution. This will also include the ownership of key CMO relationships, leading a team in CMO engagement and relationship management in a formal and structured way.

o   Working with the External Network Change team on implementation of an approved Sourcing Project, developing breadth of understanding of how to execute a project both from the Project Management side of the business (creating business case and financial analysis) but also from how to technically create and execute a robust transfer plan.

o   Projects that the candidate will work on could include Make vs Buy manufacturing strategy assessments, supporting Network Change programmes as well as leading P&L-impacting savings delivery both in year and outer years.

  • Roles 8&9 – Quality: Will support the GSK External Supply Quality team. In Recording, monitoring and trending Key Quality Performance Indicators (KPI). Developing improved reporting, audits, MM (Management Monitoring), GEMBA (a Japanese term for ‘actual place’ which is used to stress that improvement can only take place when direct observation on the shop floor takes place), and review of procedures. Participate in projects to drive periodic review of Quality Systems and Support communication and monitoring of quality data and information between CMO and ES Quality.
  • Role 10 - Will provide support to the regional operational supply teams who manage the day to day relationship with our CMOs to ensure efficient, timely and reliable supply of products. Supporting the management within the Europe region. in ensuring continuity of supply for products/brands, Investigating and mitigating gaps in continuous supply. Liaising with quality, technical & procurement on various projects, utilising relevant systems to create master vendor data.
  • Role 11 - Contract Manufacturing Operations Consumer Healthcare (CMO):

o   Own and manage existing as well as new systems and processes supporting CMOs.

o   Support CMO Governance processes such as Risk Management, Project Review Boards, Monthly Operating Rhythm, Category Connect & Align

o   Support the implementation of GSK global programs such as Third Party Oversight (TPO), Anti Bribery & Corruption (ABAC), Conflict Minerals etc with 3rd party contract manufacturers.

o   Support the delivery of a CMO capability program, focusing on individual and team development needs.


Worthing – Working in either the Supply and Logistics, customer planning, warehouse or engineering teams. You will play a key part in ensuring our products (tablets and sterile liquids) reach our patients and consumers in an efficient and timely manner. Typical tasks may include: liaising with suppliers from across the Globe, ordering raw materials and components, ensuring areas are audit ready and full health and safety compliant and supporting changes to the site pack range and launches.


Additional Details: The Assessment Centre for successful applicants is expected to take place:

In Barnard Castle in the week of the 11th of November 2019

In GSK House from mid-November to mid-December 2019

In Worthing from mid-November to mid-December 2019


Closing date for applications: Wednesday 16th October 2019


We recruit on an on-going basis and prioritise applications based on the application date.  


Applications will closed when we have filled our assessment centre dates.


If you have what we’re looking for apply today!


This opportunity has the following recruitment stages you must successfully pass to be offered a placement year with GSK for 2020!

1.       Eligibility Form

2.       Online Assessment

3.       Application Form

4.       Assessment Centre​